When conflicts stall progress, skilled leaders look beneath surface positions to uncover the needs driving them—transforming tension into understanding and alignment.

Conflict isn’t failure. It’s what happens when smart, driven people work closely under pressure. The real test of leadership is noticing it early—and shifting into a productive mindset before it spirals.

HPTs embrace an inherent paradox—that creation and innovation is often impossible without some friction.

As a fan of both Star Wars and DiSC, I gathered a team of colleagues to assign DiSC styles to 15 famous characters from the franchise.

To have productive difficult conversations take the perspective of the other, think about what you truly want, and don't take it personally.