Root cause analysis is just one part of collaborative problem-solving. The next time you see a recurring issue, ask: Have we taken enough time to understand what's really driving this? Or are we just mopping up oil without finding the leak?

A few weeks ago, I had the privilege and pleasure of joining Jonathan Mahrt on his On The Flywheel  podcast. Jonathan is quite skillful...

Rushing to fix problems without good data leads to costly mistakes. Take a scientist's approach: "I don't know—let's find out!"

Life is difficult. Therapy can help. A mentor of mine once referred to therapy as a "legitimate shortcut to personal growth." Learn more about how to find a good therapist.

The key is to integrate winning and success, with a heightened emphasis on acting with integrity.

With the right leadership development, managers can learn to recognize and reduce accidental self-sabotage.

Leaders often feel trapped between two bad options, where both choices seem to sacrifice something vital. Welcome to the sucker's choice.

Effective leaders focus where they have a comparative advantage, delegate other tasks, and prioritize developing their future leaders.

Loneliness is a silent drain on your startup's most valuable resource: your people. It's costing your business more than you think.

Escaping the blame-game unleashes untapped potential. Improve problem-solving by shifting your focus from finger-pointing to accountability.

In this post, I explore how the "knower trap" hinders problem-solving and offer strategies for recognizing and getting out of it.

In a world filled with uncertainty, the ability to make accurate predictions is a valuable skill. What do superforecasters have to teach us?

HPTs embrace an inherent paradox—that creation and innovation is often impossible without some friction.

The S-Loop is a cyclical, four-stage problem-solving framework that can help you tackle complex problems in human systems.

As a fan of both Star Wars and DiSC, I gathered a team of colleagues to assign DiSC styles to 15 famous characters from the franchise.

DiSC and MBTI can be useful for team-building and personal development, but I strongly recommend against their use in the hiring process.

Unlock potential in your startup or small business with peer-coaching. Develop your leaders and solve problems better, faster, and cheaper.

Four systems outlining the relationships between leaders and their teams to help you understand productivity, progress and how to improve.

In a TED video, Atul Gawande summarizes what we do at RPC every day—we help managers learn to analyze and solve problems in human systems.

Tips on how to be a better, more engaging facilitator of live-virtual training. Part two of two.