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The RPC Management System Diagnostic
Finding the friction that consumes senior-leader time and slows execution
When decisions, recurring problems, and difficult conversations keep returning to senior leaders, it's easy to treat each as a separate performance problem.
But the pattern may point to something larger: a management system that isn't yet helping people set clear priorities, solve problems together, make sound decisions, and follow through.
The Management System Diagnostic helps you see the larger pattern—and decide what deserves attention first.
Approximately 15 minutes to assess and score • 20–30 minutes with the optional reflection exercises
What you will come away with
The Diagnostic helps you see where the system is working, where friction is consuming senior-leader time, and which patterns are affecting the business most.
You’ll leave with one or two priorities for closer attention—not merely a set of scores.
What the diagnostic examines
Based on what you have observed over the past 90 days, you will assess 28 statements across seven areas of management practice:
1. Problem-Solving
How managers understand problems, define success, and decide what to do.
2. Agreements and Accountability
Whether commitments are clear, kept, and repaired when they break down.
3. Escalation Load
Whether decisions and problems are owned at the appropriate level.
4. Performance and Feedback
Whether managers address performance clearly, early, and effectively.
5. Delegation and Development
Whether managers transfer ownership and build greater capability.
6. Coordination and Trust
Whether people share information, work through differences, and repair tension.
7. Direction and Operating Clarity
Whether people know what matters, who owns what, and how work gets done.
Who is it for?
The Diagnostic is designed for founders, CEOs, COOs, Heads of People, and other senior leaders who can see patterns across the management team.
It may be especially useful if you find yourself thinking:
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“Every decision seems to funnel through me.”
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“I’m managing my managers instead of leading the company.”
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“We keep revisiting the same problems.”
This is not an employee-engagement survey or a test of individual managers. It is a structured way to examine how the management system is functioning as a whole.
How it works
You do not need to schedule a conversation to receive or benefit from the Diagnostic.
Get the Management System Diagnostic
Enter your information below for immediate access to the self-scoring PDF. We will also email you a copy so you can return to it later.
You’ll also receive a few brief follow-up emails to help you interpret and apply what you find. You can unsubscribe at any time.
Want help thinking through what you found?
If your results reveal something worth examining, Russ can help you determine what matters most, what may be contributing to it, and what response—if any—fits.