When conflicts stall progress, skilled leaders look beneath surface positions to uncover the needs driving them—transforming tension into understanding and alignment.

Conflict isn’t failure. It’s what happens when smart, driven people work closely under pressure. The real test of leadership is noticing it early—and shifting into a productive mindset before it spirals.

To have productive difficult conversations take the perspective of the other, think about what you truly want, and don't take it personally.