Rushing to fix problems without good data leads to costly mistakes. Take a scientist's approach: "I don't know—let's find out!"

The key is to integrate winning and success, with a heightened emphasis on acting with integrity.

Leaders often feel trapped between two bad options, where both choices seem to sacrifice something vital. Welcome to the sucker's choice.

Effective leaders focus where they have a comparative advantage, delegate other tasks, and prioritize developing their future leaders.

Escaping the blame-game unleashes untapped potential. Improve problem-solving by shifting your focus from finger-pointing to accountability.

HPTs embrace an inherent paradox—that creation and innovation is often impossible without some friction.

As a fan of both Star Wars and DiSC, I gathered a team of colleagues to assign DiSC styles to 15 famous characters from the franchise.

Unlock potential in your startup or small business with peer-coaching. Develop your leaders and solve problems better, faster, and cheaper.

Four systems outlining the relationships between leaders and their teams to help you understand productivity, progress and how to improve.

In a TED video, Atul Gawande summarizes what we do at RPC every day—we help managers learn to analyze and solve problems in human systems.

Tips on how to be a better, more engaging facilitator of live-virtual training. Part one of two.

Skill alone is not enough to guarantee performance. You must also have opportunity to perform, self-efficacy, and a supportive environment.

Here's a model of behavioral influence that's useful for any leader invested in helping people and teams perform better.

A troupe of jugglers from Berlin helps us apply a simple, powerful framework for thinking about and diagnosing problems in human systems.

A few thoughts on two timeless principles for managing time and tasks.

When trying to figure out why your people aren't doing what they're supposed to be doing, ask these three questions.