Low trust doesn’t just damage relationships. It creates friction, slows execution, and pulls senior leaders into decisions and problems their teams could often handle themselves. Here’s what the hidden tax of low trust looks like in a growing company — and what to watch for in yours.

When conflicts stall progress, skilled leaders look beneath surface positions to uncover the needs driving them—transforming tension into understanding and alignment.

HPTs embrace an inherent paradox—that creation and innovation is often impossible without some friction.